Customer Feedback is Always Welcome
Stamford Van & Car Hire recently launched an initiative to
improve customer service and satisfaction levels. As part of the
campaign, Stamford Van & Car Hire has createdCustomer Feedback
Cardswhich are available at the branch.
The company can use the information returned to improve on
customer satisfaction ratings. These ratings are continually
improving and monitored through our customer
surveys. At Stamford Van & Car Hire our saying is
'Higher Standards, Hire Vehicles' and in order to maintain high
standards forcar hire,van hire,minibus hireandtruck hire we realise
customer opinions' are vital.
We pride ourselves on the service that is provided to all
of our customers. Many initiatives that we are now running
throughout branches are due to feedback that we have received from
customers. The cards give customers a chance to air their views,
good and bad on how the branches are being run.
Please feel free to fill out the cards and pop into our secure
drop in box. Customers have the choice to remain anonymous or to
leave their name for us to provide feedback, including how we
aim to resolve any issues expressed or to say thank you for their
positive comments.
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